Privacy Policy

Last updated: January 2026

1. Introduction

n-Track Studio takes the protection of your personal data very seriously. This Privacy Policy explains what information we collect, how we use it, and what rights you have as a user of our software and services.

2. Data We Collect

We collect account data (email address, username), purchase data (transaction details, licence information), device data (operating system, software version), and anonymised usage statistics to help us improve the product and user experience.

3. How We Use Your Data

Your data is used to manage your account and activate licences, provide technical support, deliver software updates, prevent security breaches and abuse, and meet legal obligations. We do not sell your personal data to third parties.

4. Data Sharing

We do not share your personal data with third parties except when necessary to provide our services (e.g. payment processors), when required by law, or when you have explicitly consented to the sharing.

5. Data Security

We use industry-standard SSL/TLS encryption for all data transmissions. Passwords are stored using secure hashing and salting. Data is hosted on secure servers in the EU and USA with strict access controls.

6. Your Rights (GDPR)

You have the right of access, rectification, erasure, restriction of processing, and data portability. Contact us for any privacy-related request and we will respond within 30 days as required by applicable law.

7. Cookies

Our website uses necessary cookies for functionality and optional analytics cookies (with your consent) to help improve the user experience and understand how visitors interact with our site.

8. Data Retention

We retain your personal data for as long as necessary to provide our services or as required by law. When you delete your account, your data is deleted within 30 days except where legal retention obligations apply. Anonymised usage data may be retained longer for product improvement purposes.

9. Children

n-Track Studio is not directed at children under 13. We do not knowingly collect personal data from children. If you believe a child has provided data to us, please contact us immediately and we will delete it promptly.

10. Contact

For any privacy questions, please contact us through our contact form and we will respond within 30 days as required by applicable data protection law.